Contact Us Cancellation Policy

Private Pottery Wheel Lessons

Private Lesson Cancellation & Rescheduling Policy

Because private lessons reserve dedicated instructor time, we require advance notice for any changes. Lessons canceled or rescheduled 48 hours to 7 days before the scheduled lesson time are eligible for a one-time reschedule only at no additional charge. Lessons canceled or rescheduled within 24–48 hours of the scheduled lesson time may be moved with a transfer fee. Lessons canceled with less than 24 hours’ notice are not eligible for refunds or transfers. No-shows or failure to attend will result in forfeiture of the lesson payment. 

One person lessons: 30% transfer fee. Two people lessons: 20% transfer fee

Hand building Lessons

Private Lesson Cancellation & Rescheduling Policy

Because private lessons reserve dedicated instructor time, we require advance notice for any changes. Lessons canceled or rescheduled 48 hours to 7 days before the scheduled lesson time are eligible for a one-time reschedule only at no additional charge. Lessons canceled or rescheduled within 24–48 hours of the scheduled lesson time may be moved with a transfer fee. Lessons canceled with less than 24 hours’ notice are not eligible for refunds or transfers. No-shows or failure to attend will result in forfeiture of the lesson payment. 

One person lessons: 30% transfer fee. Two people lessons: 20% transfer fee

Sip & Clay Event Cancellation & Rescheduling Policy

Because each event reserves limited seating and dedicated instructor time, we require advance notice for any changes. Reservations changed or canceled 7 or more days before the event may be rescheduled at no charge or receive a full refund. Changes made 48 hours up to 7 days before the event are eligible for a one-time reschedule at no additional charge. Changes made within 48 hours of the event will incur a 25% transfer fee. No-shows or failure to attend will result in forfeiture of the reservation payment.

Small Group Cancellation & Refund Policy

Cancellations made 15 or more days prior to the start date are eligible for a full refund. Due to the limited size of each class, tuition reserves your seat and is non-refundable within 15 days of the start date unless a replacement is secured for your seat. If a replacement is secured, a full refund will be issued to your original form of payment through Square. One make-up class may be accommodated when possible, based on instructor availability.

Private Bowl Event Cancellation & Rescheduling Policy

Because each event reserves limited seating and dedicated instructor time, we require advance notice for any changes. Reservations changed or canceled 7 or more days before the event may be rescheduled at no charge or receive a full refund. Changes made 48 hours up to 7 days before the event are eligible for a one-time reschedule at no additional charge. Class size is firm 48 hours before class date. Rescheduling made within 48 hours of the event will incur a transfer fee. No-shows or failure to attend will result in forfeiture of the reservation payment.

30% parties of 4(class minimum). 25% parties of 5 or more